What should I do if I've seen the advert and bought the product, but haven't received it?

Answer

You can contact us through the help centre. For us to better solve your problems, please provide us with the information listed below to report if you missed the Ads link.a.Screenshot or record of the Adsb.Ads detail information includes content, title, time etcc.If you downloaded a app or visited a web page through the Ad, please provide the name of the app or the URL; d.If you made a transaction/recharge, please provide proof of payment, Your kwaiID and the email address you filled in when paying.e.Other information and proofs that are not mentioned above but maybe necessary.

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